ULTIMATE MUSIC DIRECT is a Fender and FMIC subsidiaries authorized dealer(dealer name: Ultimate Music Direct).

Payment

We accept all major credit cards (Visa,Mastercard,Discover & American Express) through Paypal.

Shipping

Shipping will be done within 24 to 48 hours upon receiving cleared payment excluding holiday`s & sunday`s.We ship by USPS & Fedex & provide a confirmation email with the tracking number for U.S.A. and International buyers.Make sure your mailing address and your Paypal email address are up to date.Large Priority Mail has a 66 pound weight limit.The more items you buy with this method the cheaper the shipping cost.Use the drop down menu which will “Calculate” the shipping cost.We have a 5 day time frame for combining items to be shipped together.We use the total weight to determine the shipping cost which saves on shipping costs.USA  items marked as FREE shipping are not calculated.

Priority Mail & Express Mail Flat Rate Envelope has a 4 lb weight limit.I can combine items into one package without any additional cost for 5 days provided that all of the combined items are under 4 lbs & can fit into the Priority or Express Mail envelope.You will be notified when the envelope limit for items has been reached.

Wait for the invoice to be sent to you which will reflect the correct shipping cost.Any item or combination of items over the weight of13 ounces (U . S . A )will automatically convert to shipping by Priority Mail.

Terms of Sale

We are not techs/luthiers so if you have technical/parts related questions an internet search will guide you to the correct forums.For example: http://www.fenderforum.com/ You can also contact Fender directly at 1-800-488-1818 for parts questions.

Contact Us

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